RETURN & EXCHANGE POLICY
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If we issue out a return label, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Reasons for NOT approving a return request may be due to:
-Removal of tags
-Odor of any kind including detergent or deodorant
-Product issues (stains, cuts, tears, or any damage to the product)
-Dog hair or excessive lint
-Attempt to return compression / accessory item
Your item is only considered defective if:
-it was RECEIVED with an issue (fraying, tearing, staining, or discoloration)
-Once your item has been washed or worn it does not qualify as defective
Archetype Athletic's return and exchange policy enforces the acceptance of products within 7 days of the delivered date with the exception of International/Deployed addresses. Products must be unworn/unwashed with tags in their original packaging; all valid returns/exchanges will be issued in the form of store credit. All returns/exchanges will be charged a 10% restocking fee.
In the event that you received a defective item; please email firstname.lastname@example.org with a clear photo of your packing slip as well as the defect on the garment for assessment. Approval will result in a refund issued to the method of payment used during checkout.
Once your return/exchange has reached our warehouse facility, please allow for 2-3 business days for processing.
-all defective items must be sent back to our facilities within 7 days of receiving