Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit.
Gift cards & accessories are final sale (ex; hats, socks, bands, flags, shaker bottles, belts, patches, gym bags).
To be eligible for store credit via gift card, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Store Credit via Gift Cards (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of store credit via gift card.
If you are approved, then your store credit via gift card will be processed, and a email will be sent with unique gift card code.
Late or missing Store Credit via Gift card (if applicable)
If you haven’t received a store credit yet, first check your email account again.
Then contact us to verify.
If you’ve done all of this and you still have not received your store credit via gift card yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be store credit, unfortunately sale items cannot be store credited, refunded, or exchanged. All sales items are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Reasons for NOT approving a return request may be due to:
-removal of tags
-odor of any kind including detergent or deodorant
-product issues (stains, cuts, tears, or any damage to the product)
-dog hair or excessive lint
-attempt to return compression / accessory item
Your item is only considered defective if:
-it was RECEIVED with an issue (fraying, tearing, staining, or discoloration)
-once your item has been washed or worn it does not qualify as defective
Archetype Athletic's return and exchange policy enforces the acceptance of products within 7 days of the delivered date with the exception of
International/Deployed addresses. Products must be unworn/unwashed with tags in their original packaging; all valid returns/exchanges will be issued in the form of store credit. All returns/exchanges will be charged a 10% restocking fee.
In the event that you received a defective item; please email email@example.com with a clear photo of your packing slip as well as the defect on the garment for assessment. Approval will result in a refund issued to the method of payment used during checkout.
Once your return/exchange has reached our warehouse facility, please allow for 2-3 business days for processing. For incorrect items received, you will be given the option of in-store credit or exchanges.
-all defective items must be sent back to our facilities within 7 days of receiving