ARCHETYPE ATHLETIC ships with USPS (Exclusively).
How long does it take from ordering to delivery?
Delivery times depend on the shipping service selected at checkout. Processing is not included in this time. Domestic orders are typically delivered within 1-5 business days after the processing time has concluded.
International/Deployed delivery times are subject to Customs/Declaration and/or your location.
Per USPS Tracking, delivery dates are only an estimate and do not come from ARCHETYPE ATHLETIC. ARCHETYPE ATHLETIC is not responsible for any lost/stolen packages. Once your package leaves our warehouse facility, ARCHETYPE ATHLETIC has no control over shipping terms. (ie. re-routing, tracking, delivery location/expected delivery.)
How long does it take from ordering to delivery (Drop Orders)
Due to high order volume, there may be slight shipping delays with Collections/Special Drops. For all Drop Orders, we ask for 7-10 business days for processing outside of shipment times. Please be aware, we are always working efficiently and may process these orders sooner than expected.
I am unable to locate my package. What should I do?
We apologize for the experience you are having with your order! Please be advised that USPS is responsible for all transit and delivery and we recommend reaching out to USPS for all shipping inquiries. You can file a claim via the USPS website, by phone, or at your local post office!
If you have any questions regarding this process please reach out to firstname.lastname@example.org we will be happy to help!
I entered the wrong address when ordering, can I fix this?
Please understand that entering the correct information when placing an order is the customers responsibility, although ARCHETYPE ATHLETIC understands that mistakes happen. In this occurrence, please email our customer service team with your request ASAP. We cannot guarantee that your request will be attained. Once your order has entered processing and handling, address changes cannot always be accommodated.
All package interceptions and reroutes are the responsibility of the customer. All fees will be the responsibility of the customer and interception is not guaranteed before attempted delivery by USPS. Please contact USPS for all transit requests (interception, reroute, claims).
ARCHETYPE ATHLETIC NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. ALL CLAIMS MUST BE MADE THROUGH USPS.
ANY FIRST CLASS PACKAGES WILL NOT BE APPLICABLE TO FILE LOST PACKAGE CLAIMS.