Returns & Exchanges
Our return policy lasts 7 days. If more than 7 days have passed since your purchase, unfortunately, we cannot offer store credit.
Gift cards and accessories are final sale, including hats, socks, bands, flags, shaker bottles, belts, patches, and gym bags.
To be eligible for store credit issued via gift card, your item must be unused, in the same condition in which you received it, and in its original packaging. A receipt or proof of purchase is required to complete your return.
Please do not send your purchase back to the manufacturer.
Store Credit via Gift Card
Once your return has been received and inspected, we will email you to confirm that we have received the returned item. We will also notify you whether your store credit has been approved.
If approved, your store credit will be processed, and an email containing a unique gift card code will be sent to you.
Late or Missing Store Credit
If you have not received your store credit, please check your email account again and then contact us to verify its status.
If you have completed these steps and still have not received your store credit, please contact us at business@archetypesports.com.
Sale Items
Only regularly priced items are eligible for store credit. Sale items cannot be credited, refunded, or exchanged. All sale items are final sale.
Exchanges
We only replace items if they are defective or damaged. To request an exchange for the same item, please email business@archetypesports.com.
Customers are responsible for paying the shipping costs associated with returning an item. Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund.
The time required for an exchanged product to reach you may vary depending on your location.
When returning an item valued at more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Reasons a Return May Not Be Approved
A return request may not be approved for any of the following reasons:
- Tags have been removed.
- The item has an odour of any kind, including detergent or deodorant.
- The product has stains, cuts, tears, or other damage.
- The item has dog hair or excessive lint.
- The customer attempts to return a compression item or accessory.
Defective Items
An item is only considered defective if it was received with an issue, including fraying, tearing, staining, or discolouration.
Once an item has been washed or worn, it no longer qualifies as defective.
If you receive a defective item, please email business@archetypesports.com with a clear photo of your packing slip and the defect on the garment for assessment. If approved, a refund will be issued to the original payment method used at checkout.
All defective items must be returned to our facility within 7 days of receipt.
Return and Exchange Conditions
Archetype Athletic accepts eligible products for return or exchange within 7 days of the delivery date, except for international or deployed addresses.
Products must be unworn, unwashed, have their original tags attached, and be returned in their original packaging. All approved returns and exchanges will be issued as store credit.
All returns and exchanges are subject to a 10% restocking fee.
Once your return or exchange reaches our warehouse facility, please allow 2–3 business days for processing.
If you receive an incorrect item, you will be given the option of store credit or an exchange.